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How to invite clients

Invite a client to fill out their information before an appointment

Updated today

Invite a client to add their personal information before their first appointment and save time.

  • This can be especially useful if you ask your clients a lot of questions about themselves on their first visit.

  • Your client will be emailed a link which will enable them to fill out their registration form.

  • This will include your organisation’s default or customised Additional information form.

To invite a client:

  1. Navigate to the Dashboard in Client Records using the switcher

  2. Click Invite client

  3. Enter their name and email address

  4. If required, customise the content of the email

  5. Click Invite client

NOTE: Inviting a client creates a new client in Noted. If the client has already been added to your organisation, avoid duplication by simply searching for them from the Dashboard.

Managing invited clients

Invited clients are managed from the Invitations panel within the worker dashboard.

  • Sent contains clients that have been sent invites but not yet responded

  • Responses contains clients that have completed the invite form

Once a client invite has been sent out it will appear under Sent. Once the client has visited the link in the invite email and submitted the completed invite form they will then move to appear under Responses. The panel contains all clients that are currently part of the process across the organisation.

To finish the invite process for a responded client:

  1. Select their entry within the Responses list

  2. Review the client information

  3. Save to confirm the client and remove them from the Responses list

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