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Scheduling notifications

Manage when client notification emails for appointments get sent

Updated over a week ago

Enable and disable specific notifications that are automatically emailed to clients.

  • Note: Telehealth appointment links are sent automatically when an appointment is created, cancelled, rescheduled, and one hour before the appointment, regardless of your organisation's settings for notification emails.

To configure your organisation's scheduling notifications:

  1. Navigate to Administration via the Switcher

  2. Select Client settings from the menu

  3. Click Scheduling notifications on the left

  4. Toggle on each notification you would like to have enabled

  5. Enter a reply email address (possibly your direct email or administrator address)

  6. Click Save when finished

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