Noted is a person and whānau-centred online client management platform for health and social care providers.

Noted Mission is to enable the health and social sectors to better manage the care of people and know their impact on a population’s wellbeing.

Noted is an online client management platform that enables health and social care providers of all sizes to safely and effectively coordinate the care of recipients of care while accessing the information they need.

At Noted’s core sits its record keeping system. Case notes and screenings are written using context specific, dynamic structured forms that enable staff to write comprehensive notes quickly and easily. These forms are tailored to each team, so everyone in your organisation can work with content designed for them. These forms also make it easier for staff to capture required information, demonstrate safe practice and work consistently with other team members.

Interactions with groups and whānau can be written up easily, with notes able to be viewed on the group or whānau, or in the records of the individual participants.

Noted’s access controls mean that all information can be safely entered into the system with everyone safe in the knowledge that sensitive information can only be viewed appropriately. This is important because this allows organisations with many, diverse teams to work safely from one system. It is possible to control which clients, groups and whānau can be accessed, as well as which records and information. This means that it is possible for a client to be in the care of a particular team without staff from other teams even knowing they had ever interacted with that team.

ACC billing and PRIMHD reporting make delivering on those contracts much easier than otherwise

Workflow tools, including client relationships, advanced search, and pathway tracking support staff and teams to manage care efficiently.

Scheduling in Noted makes it easy to book and manage the availability of required resources.

The Reports feature in the Noted app allows you to create queries to extract the data you require, including information captured in client records.

Information captured in Noted is automatically synchronised with Noted’s data warehouse, and surfaced to managers and administrators using Noted’s Data Discovery solution. Data Discovery offers a plethora of tools to manage data quality, operations and pull information for reports that would otherwise not be available.

Noted works so well because it is configured to meet the needs of your organisation by our customer team, who also offer training and support, post go-live.

During New Zealand business hours, you can expect responses to support queries through the app within minutes.

We see our customers as partners and enjoy the relationships we have built along the way. We look forward to hearing from you.