To remove relief staff from Noted and ensure they are no longer counted in your billing, you have two options depending on what you need:
Option 1 — Delete the user (permanent)
If the relief staff member will not be returning, you can delete their user account. To do this:
Navigate to Administration > Users, find the staff member and select the option to delete them.
Please note that deleting a user is permanent and cannot be undone.
Their name will still appear on any historical records they were involved in, however they will no longer count towards your billable number of workers.
Option 2 — Suspend the user (recommended for relief staff)
If the relief staff member may return in future, suspending their account is the better option.
A suspended user cannot log in and will not count towards your billable number of workers, but the suspension can be reversed when needed.
To suspend a user, go to Administration > Users, find the staff member and select the option to suspend their account.
Either option will remove them from your billing.
If you are unsure which option is best for your situation, we'd recommend suspending rather than deleting so you retain the flexibility to reinstate them later.
Hope this helps, let us know if you require assistance with this.