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Users and their Noted IDs
Users and their Noted IDs
John Slipper avatar
Written by John Slipper
Updated over a week ago

Once an organisation is using Noted IDs for its users then every new user created will also have an associated Noted ID.

Creating users

Creating a user from the Users administration screen shows a Noted ID section at the top. The email address used within this section will be used for the user's Noted ID:

  • If there is no Noted ID that exists for the email address it will be created and a setup email sent

  • If there is already a Noted ID for the email address then the new user will be added to the Noted ID and can be selected at login

Updating users

Noted IDs are controlled by their owners and can only be created by organisations. As a result when updating a user the Noted ID section will no longer appear. The email address of the user can still be modified for contact reasons but does not affect the email address of the associated Noted ID.

Resetting Noted ID passwords

Password resets are another area under the control of the Noted ID owner. To reset a password use the Forgot password? link from the Noted ID login screen and enter the email address of the Noted ID.

When having password issues see Noted ID troubleshooting.

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