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DD Deep view release comparison

Updated over 2 weeks ago

This document details the redesign of the Deep view app released 7 Oct 2025. The new version has replaced the old and the old version is no longer available.

Key Changes Overview

This release focuses on enabling Deep view to support Whanaunga āwhina, a new Noted feature which will replace the Whānau feature. Improvements to user experience have also been incorporated based on customer feedback.

We are particularly excited about the addition of an interactive dashboard in this app - take a look at the new Overview sheet. You can click on each of the numbers to drill down into the information.

Note: terminology used here is the generic Noted terms, your organisation may have custom words in place of some of these e.g. “Client” may be displayed as “Tangata” or “Whaiora” for your organisation.

Feature Area

Previous Version

New Version

Whanaunga āwhina

Not supported

Supported

Overview

Limited information available in the sheet Pathway overview for all clients

More information available in an interactive dashboard sheet Overview

Pathway overview -> Structured engagement period

Referred to as Pathway overview

Terminology update to structured engagement period - a period of time during which a Client/Whanaunga āwhina is engaging with the organisation in a structured way through one or more pathways

New concept: unstructured engagement

Not available in Deep view

An unstructured engagement is one that occurs outside of a structured engagement period (see row above). Data on unstructured engagements is now available in Deep view.

Deep view - individual client

Sheet Pathway overviews for named client

Sheet View individual Whaiora

Deep view - all clients

Sheet Pathway overviews for all clients

Sheet Clients w. current structured engagement period - this sheet contains the tables from the old version plus more.

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